Career Opportunities

Do you have a passion for animals and a dedication to providing high-quality care? Join our team of veterinary professionals at Montecito Veterinary Center in Santa Rosa, CA as an Associate Veterinarian and make a difference in the lives of pets and their families. In this role you will help develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability.

What We Offer:

• Competitive salary: $140,000 – $180,000 (negotiable based on experience)
• Production based bonus structure
• No negative accrual and no non-compete!
• Generous sign-on bonus and relocation assistance
• Paid time off and holidays
• Flexible scheduling with work-life balance
• Opportunities for professional growth and continuing education including reimbursement and time off for CE & license fees and more.
• Full benefits package, including but not limited to: Health, dental, vision, disability and liability insurance and 401k with company contribution.
• Supportive work environment with a focus on teamwork and collaboration
• Employee pet care discounts

Why Join Us:

Montecito Veterinary Center is located in Santa Rosa, CA and has been part of the Sonoma County community since 1967. We are a full-service hospital providing care to dogs, cats, birds, and exotics. Our hospital is well-equipped with in-house labs, digital radiology, cold laser therapy, and dental radiology. We are also proud to offer Penn Hip exams & certification submissions. Our wonderful, efficient and experienced staff support our doctors allowing the entire team to provide the best care to our patients and clients. Visit us at: www.montecitovets.com.

If you're ready to join a team that values expertise, compassion, and growth, we would love to hear from you! Learn more and apply by visiting www.montecitovets.com or emailing your resume to Jasmine Fishpaw at jfishpaw@petvetcarecenters.com. 

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Flexibility in scheduling, including weekends and holidays
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds